RV Surge™ – Privacy Policy
A Program of Local Lead Hub LLC
Introduction
Local Lead Hub LLC (“Company,” “we,” “our,” “us”) operates the RV Surge™ program and platform.
We are committed to protecting your privacy and ensuring transparency regarding how your information is collected, used, and safeguarded.
This Privacy Policy applies to:
• rvsurge.com
• All related pages, subdomains, and client portals
• The RV Surge™ platform (powered by our internal systems)
By accessing or using our website or services, you agree to this Privacy Policy.
If you do not agree, please discontinue use.
“User,” “you,” and “your” refer to individuals who visit our website, submit forms, book appointments, or use our services.
Information We Collect
We may collect the following types of information when you interact with our website or services:
1. Information You Provide
• Name
• Email address
• Phone number
• Business information
• Details submitted through forms, bookings, or inquiries
2. Platform & Operational Information
• Login details
• Preferences
• Communications with support
• Information needed to provide RV Surge™ platform features
3. Technical Information
Automatically collected through standard web technologies:
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
These are used solely for functionality, security, and improving your experience.
How We Use Your Information
We use your information to:
• Provide and operate RV Surge™ services
• Process requests, appointments, and support needs
• Maintain and improve our platform and website
• Communicate with you regarding updates, notifications, and account-related matters
• Send service-related SMS notifications, appointment confirmations, and reminders (with your consent)
• Maintain security, detect misuse, and troubleshoot issues
We do NOT:
• Sell your data
• Share your data with advertisers
• Transfer your data to unrelated third parties
• Use your data for third-party marketing
Your information is used only by Local Lead Hub LLC and RV Surge™ to operate the services you signed up for.
How We Share Information
We do NOT sell, trade, or distribute your information to third parties for advertising or marketing purposes.
We ONLY share information with:
1. Service Providers
• Trusted vendors necessary to operate our platform:
• Payment processors
• Email/SMS delivery providers
• Hosting providers
• CRM infrastructure
These vendors are contractually required to maintain confidentiality and use data ONLY to provide services to us.
2. Legal Requirements
We may disclose information if required to comply with:
• Law enforcement
• Regulatory demands
• Valid legal processes
We do NOT share customer information with:
• Marketing partners
• Data brokers
• Lead buyers
• Advertising networks
• External agencies
Cookies & Essential Tracking
We use basic functional cookies ONLY to:
• Maintain website performance
• Keep users logged in
• Improve security
• Enable form submissions
We do NOT use:
• Advertising cookies
• Retargeting cookies
• Behavioral marketing
• Custom audience data collection
You may disable cookies in your browser settings.
SMS Consent & Communication
When you submit a form and check the consent box, you authorize:
• Appointment confirmations
• Service notifications
• Account-related messages
• RV Surge™ program updates
Consent is ONLY for Local Lead Hub LLC / RV Surge™
Reply STOP at any time to opt-out.
We do NOT send SMS on behalf of third parties.
Mobile Messaging Terms (SMS/MMS)
By opting in to receive text messages from RV Surge™ – A Program of Local Lead Hub LLC, you agree to the following Mobile Messaging Terms:
Program Description:
We may send service alerts, account notifications, appointment reminders, onboarding updates, and occasional promotional messages related only to RV Surge™.
Opt-In:
You opt in by checking a consent box by submitting a form on our website or texting a keyword we provide.
Message Frequency:
Message frequency varies. Typically 3–8 messages per month, depending on your activity.
Cost:
Message & data rates may apply according to your mobile plan.
Opt-Out Instructions:
You may opt out at any time by replying STOP.
A final confirmation message will be sent.
Help Instructions:
Text HELP for assistance or email [email protected].
Privacy:
We do not sell or share mobile numbers with third parties for marketing.
Data is used only to deliver RV Surge™ communications.
Data obtained from you in connection with this SMS program will not be shared with any third parties for their marketing purposes.
Full privacy policy: https://rvsurge.com/legal/privacy-policy
Eligibility:
You must be 18+ and the authorized user of the mobile number provided.
Carrier Liability:
Mobile carriers are not liable for delayed or undelivered messages.
Changes:
We may modify these Mobile Messaging Terms at any time. Continued participation indicates your acceptance of the updated terms.
Data Security
We implement industry-standard safeguards to protect your information, including:
• Encrypted data transmission
• Secure servers
• Access controls
• Monitoring for unauthorized access
No system can guarantee perfect security, but we take all reasonable steps to protect your information.
Your Rights
You may request to:
• Access your information
• Update your information
• Delete your information
• Stop receiving marketing emails
• Opt-out of SMS at any time
Contact [email protected] for all privacy-related requests.
Children’s Privacy
RV Surge™ is designed for individuals aged 18 and over.
We do not knowingly collect information from children under 18.
Changes to This Policy
We may update this Privacy Policy as needed.
Updates will be posted at:
https://rvsurge.com/legal/privacy-policy.
Your continued use of the website or platform constitutes acceptance of any changes.
Contact Us
RV Surge™ — A Program of Local Lead Hub LLC
1530 P B Ln #S5104
Wichita Falls, TX 76302
United States
Email: [email protected]
Phone: (850) 787-8743